Unexpected Outage affecting multiple services.

Resolved
Resolved

We believe the issue has been resolved as of around 2:53pm ACST. Please contact us if you are still experiencing connection issues on any of our services. We are still investigating the cause of the issue.

3:15pm Technical Update Our primary carrier fell victim to a Distributed Denial of Service (DDOS) attack, during the attack on their systems we diverted services through a secondary carrier to bring the services back online as soon as possible.

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Cameron Woon
Investigating

Some people are experiencing problems with our service right now. Initial reports indicate it's an issue with an upstream provider. We are working to get more information on the issue at the moment. Please stand by for more updates.

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Cameron Woon
Began at:

Affected components
  • Internet
    • NBN
    • 4G Connection
    • Fixed Wireless Broadband
    • Fibre Services
  • Hosted Servers
    • Citrix XenDesktop
    • Auswide Cloud Storage
  • Hosted Emails
  • CPanel Web Hosting
  • Voice
    • Multi-tenant Hosted Phone System
    • Auswide Voice