Resolved

We've been advised that the incident is now resolved. Thanks for your patience. If you are still having any issues or require more information please contact the helpdesk on 1300 028 794.

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Identified

We have received information that the carriers network engineers have identified the issue and are working hard to restore the service back to normal. We will keep you posted with any more updates we receive.

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Investigating

Some customers are experiencing problems with this service right now. Issues include one-way audio and calls dropping. We are investigating with our carrier and will be providing updates through this channel. Thank you for your patience.

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Began at: