VOIP Degradation

Our upstream provider reports no further issues since 10:30am (ACDT) 03/12/24. Carrier issues affecting call quality have been resolved.

We thank you again for your patience.

Our upstream provider reports call quality has improved since 10:30am (ACDT).

If you are still experiencing VOIP issues or any degradation of call quality, please contact the Auswide helpdesk on 1300 028 794 or email helpdesk@auswidecorporate.com.au.

Further updates will be provided when these issues are confirmed resolved.

Our upstream provider have confirmed widespread call quality issues across Australia. No estimated resolution available at this moment. Further updates will be provided as they arrive.

We thank you again for your patience.

We are currently experiencing a service degradation impacting Auswide VOIP services due to issues on our upstream provider's end. This may result in reduced call quality.

Our engineers are actively working with the provider to gather updates and establish an estimated time for restoration.

We apologize for any inconvenience this may cause and will keep you informed as we receive further details.