Resolved
Resolved

Unexpected external issues causing NBN connection issues to Auswide services have now been resolved. Services now working as intended. If still experiencing further issues, please contact the Auswide Helpdesk on 1300 028 794.

Avatar for
Investigating

Some users may be experiencing temporary service disruptions. Some NBN connections are currently unable to access Auswide Services such as Citrix, phone systems and emails. Our technicians are investigating with the highest priority and working to have this resolved as soon as possible.

Avatar for
Began at:

Affected components
  • Hosted Servers
    • Citrix XenDesktop
    • Auswide Cloud Storage
  • Hosted Emails
  • Voice
    • Multi-tenant Hosted Phone System
    • Auswide Voice