We're currently having issues

We've now resolved the incident. Thanks for your patience.

The incident has been mitigated. The problem was identified as an issue with one of our main providers for outbound Internet transit. To fix this, we've made temporary adjustments to our core router, which has restored Internet services.

We have an automatic transfer system in place. However, the connection with our primary internet transit route was unstable, causing the Internet to be unreliable. This happened because the system kept switching between our primary and secondary connections for Internet transit.

Thank you for your patience while we worked on fixing this problem.

The primary issue we faced has been resolved. We're currently compiling details about the resolution process and preventative measures, so please stay tuned for further updates.

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.