Recovering
Recovering

Our engineers have confirmed services are now restored.

A recent software patch from the vendor has resulted in intermittent issues.

A workaround has been put in place and services will be restored fully outside of business hours.

If still experiencing any issues, please contact our Service Desk on 08 7320 1200.

Avatar for Jamie
Jamie
Identified

Some of our customers may be experiencing issues with VOIP phone systems. Issues are primarily affecting outbound phone calls and registration of some devices.

Our engineers are currently investigating and further updates will be posted as soon as possible.

We apologise for any inconvenience caused.

Avatar for Jamie
Jamie
Began at:

Affected components
  • Voice
    • Multi-tenant Hosted Phone System
    • Auswide Voice