Resolved

We have now resolved the incident. Thanks for your patience. If you are still experiencing issues, you may need to restart your computer. Any further problems please contact the helpdesk on 1300 028 794.

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Recovering

We've fixed the core issue, and are waiting for things to recover. Some users should now be able to log in. We will update you once completely resolved.

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Identified

Thank you for your continued patience. We are aware of what is causing the issue and the senior technical team is working hard to resolve it as soon as possible. We will continue to keep you posted with any updates.

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Investigating

Some people are experiencing problems with trying to login right now. We're so sorry about that. We have the team working hard to resolve it and will be posting updates regularly. Thanks for your patience.

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Began at:

Affected components
  • Hosted Servers
    • Citrix XenDesktop