4G Connection Issues
This issue has now been completely resolved. Thank you very much for your patience during this difficult time. For more information regarding this issue please contact the Auswide Helpdesk.
After some testing this morning, we have found that the issue with the Optus 4G service has been resolved. We expect to see some random/sporadic dropouts for a short time frame following this resolution, but the service should be back to normal operating standards by the end of business today. If any customers are still experiencing issues with this service, please do not hesitate to call through to the Helpdesk on 08 7320 1200.
We are currently working with the OPTUS technical team to resolve this issue. For more information please contact the Auswide helpdesk.
Some people are experiencing slow or intermittent connection issues with this service right now. We believe this is a problem with OPTUS. We will keep you posted with any updates as we investigate this issue further.
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Internet
- 4G Connection
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